Two of our main talent pools are graduates and apprentices. In 2007, 47 apprentices and 11 graduates joined us and have been successfully integrated into our organisation.

This year is the first time we have had employee opinion survey results from the very top level of our organisation to a local team level. We carefully communicated the results of the survey throughout the company.

In 2006, we developed a framework to develop high performing teams to improve our business performance. The framework is based on internal and external best practice. It is a set of tools and techniques which help improve employee behaviour and our working environment.

We want to create a culture where everyone understands how they contribute to the achievement of our goals and are focused on doing the right things to improve our performance.

We recognise the vital role that leaders play in creating a culture where everyone strives to do their best and achieve their full potential so that, as a business, we can achieve our vision of being a world class operator of utility infrastructure.