Feedback

We value your opinion. Please help us to improve our stakeholder reporting by completing this short questionnaire.

In addition to the questions on the form, we welcome any feedback on our Stakeholder Report. If you have any comments that cannot be addressed through this feedback form, please contact us.

Thank you for your time.

About me


Customer Employee Government or regulator Non-Government Organisation Shareholder Supplier or contractor

Friend/relative Home Library Work

Under 25 24 to 40 41 to 55 56 to 70 Over 70

Central England South east England South west England North east England North west England Scotland Wales Northern Ireland Europe Elsewhere

About the Stakeholder Report 2008


Very good - It answered all my questions on the business Good - It answered most of my questions on the business OK - It was an adequate source of information Poor - It didn’t answer all my questions

Yes - It is essential for business to measure and report on its performance in all areas Partially - Social and environmental performance is important, but less so than financial performance No - Financial performance is all that is important

Very good - it gave me a good insight into United Utilities' performance in all areas OK - it provided an adequate balance between United Utilities' financial and other business performance Poor - it did not provide me with enough information on:
  • Financial performance
  • Environmental performance
  • Social performance


Performance information Environment information Society information Case studies

The new Companies Act will allow us to ask our shareholders if they would be happy to receive the year-end reports online, rather than through the post. This would not only save costs, but also be good for the environment


Strongly agree - I want to receive the reports via the internet Agree - But I would still like to receive a brief report of the key points by post Disagree - I am happy with what I get at the moment Strongly disagree - The current documents are too brief and I would like more detailed reports delivered by post

Privacy Policy